Careem’s 2023 wrap-up

It’s the moment we’ve been waiting for: Careem’s 2023 wrap-up has landed. And, believe it or not, the bridal dress left in the taxi has made a comeback. Oops, someone did it again.

Counting Careem’s 2023 Wins 

Let’s look at some crazy numbers and milestones across verticals. Every ride taken, order delivered, and payment made has shaped a narrative of convenience, innovation, and commitment. 

Savings that will blow your mind!

• Careem Plus members saved over $19 million in 2023 – by simply enjoying free delivery on food and grocery orders, cruising around with 10% cashback on Careem and Hala rides, unlimited free rides on Careem Bike, discounts of up to 20% on home cleaning and laundry services, and discounts of up to 50% on dining bills through Careem. 
• The largest spend on Careem DineOut was $20,420 at MyGovindas in the UAE. The customer saved $2,994 on Diwali gift boxes – that’s 580 times the Careem Plus monthly subscription!

And the crowd favourites? Vietnamese Foodies took the crown for most popular among Careem DineOut diners, while lovebirds flocked to Reif Kushiyaki for those dreamy Date Nights.

Careem’s 2023 foodie of the year

• In 2023, Careem Food served delectable meals to over 1.4 million people across the region with one happy customer in Saudi Arabia ordering 1,400+ meals (almost 4 orders a day), spending a total of $28,500 on Careem Food in 2023! 
• Al Baik retained its title as the most popular restaurant for food delivery in Saudi Arabia for the third year running. It’s a hat trick! 
• Jordan’s most popular meal was the Double Arabi Chicken Shawarma from Shawerma 3a Saj, but the most popular shawarma across the region was the beef shawarma. 

 Going bananas for bananas!

• Guess what topped the charts in Careem orders for 2023? The most ordered items were Water and bananas! The total weight of bananas ordered was equivalent to over 1,000 gorillas – that’s a whole lot of smoothies and banana bread.
• As for water, our customers ordered enough to fill an Olympic swimming pool. Hydration: we’re taking it seriously.
• The record for the fastest delivery? A lightning-quick 1 minute and the distance from the Quik dark store to the customer was just 500 metres.

Bill bliss with Careem Pay

• Careem Pay simplified financial services for 770,808 customers across the region, enabling them to manage money, settle bills, and make seamless transactions both within and beyond the app.
• One customer sent a total of $76,389 from the UAE to Pakistan using Careem Pay’s seamless international remittance service. The fastest remittance transfer was just 16 seconds, from the UAE to India.

To Jupiter and back!

• More than 70 million ride-hailing trips were completed across the region which translates to more than 800 million kilometers traveled. That’s further than Jupiter!
• Careem simplifies everyday mobility, and this applies to trips with a few kilometers or 950 kilometers! That was the longest trip requested through Careem in 2023. Phew… Talk about preparing a playlist for a long ride! 
• For the second year running, one of the strangest items left behind by riders was a bridal dress! Riders also left behind a pillow, a ring, and a hair wig.

Adventure of a lifetime

• In the first month following the launch of Careem Bike in Madinah Saudi Arabia, nearly 2,000 customers traveled almost 60,000 kilometers across the city.
• The longest bike ride in 2023 was by an adventure seeker riding for 5 hours and 38 minutes from the Al Qudra station around the Al Qudra bike track. 
• Careem Bike users displaced a total of 1.29 million tons of carbon emissions, the equivalent of removing 361 cars off the road all year. Way to goooo!

We’re so proud of our colleagues, customers, Captains, and business partners for all that they’ve achieved in 2023 at Careem. Here’s to another year of incredible milestones and even greater impact!

Want to know what trends were topping Careem’s charts in 2022? Click here.